French or Spanish speaking Customer Support

FRENCH SELECTION (FS)

French or Spanish speaking Customer Support
Location: Runcorn
Salary: £27,500
Ref: 1209FS

To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS

The Company:
Very well-established company with many different operations.

Main duties:
Provide technical support to service users

The Role:
- Answer customer enquiries in real time
- Diagnose and resolve faults across the network
- Maintain and monitor equipment and systems, carrying out routine checks and incident response
- Document and communicate technical issues clearly, using ticketing/monitoring tools
- Liaising with internal teams, stakeholders and third-party suppliers

The candidate:
- Fluent in either French or Spanish (written and spoken) – Essential
- Car owner necessary due to location
- Previous experience in a customer service/admin role - Ideal
- Motivated candidate and fast learner
- IT literate

Salary: £27,500

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.